For security reasons, your password is not visible anywhere. Not even we have access to your password. But don't panic! If you have forgotten your password, you can reset it here. You will receive an email with further instructions on how to reset your password.

Warnings and when not to use the tape

Kinesiology tape applications are usually a safe and low-risk treatment method.
Allergic reactions rarely occur when using the tape, these are usually caused by current medication or intensified by simultaneous alcohol or nicotine consumption.
Also the use of skin and day creams, as well as a very dry skin, can lead to an allergic reaction.

Note

• Never use the tape on open wounds or as a bandage.
• In case of an allergic reaction, itching, tingling of the skin or throbbing under the tape, remove the tape immediately.

In case of doubt, please consult a doctor or pharmacist.

Application time

The duration of application of the kinesiology tape is approximately one week, with the main effect occurring in the first 3-5 days after application.
Only a few minutes after the application of the tape, it is no longer perceived as disturbing and therefore there is no restriction of activities due to the tape bandage.
Swimming, bathing, showering or doing sports is possible with the bandage without any problems. The breathable material of the tape allows sweating and allows the skin underneath to breathe.

Kinesiology tapes are often used for sports injuries or in physiotherapy. They are used to support and stabilize muscles, fascia, ligaments or joints. The interaction between body and mind, uncovering energy flows, as well as releasing blockages should be supported by the use of kinesiology tapes.
Discovered and developed in Japan in the 1970s, Kinesiology Tape is now indispensable in competitive sports, but also in the hobby and amateur sector. The tape made of cotton is comfortable to wear and very versatile in its applications.

On the underside of the tape, the adhesive is applied in a wavy S-structure, which makes the tape particularly adaptable and stretchable. This allows the tape to adapt optimally to the structures of the human body and lays like a second layer of skin over the muscles and joints.

Taping yourself at home
Kinesio- what?
Ki ... ne ... sio ... logy!
Not easy to pronounce - but quite easy to apply.

Learn how to do it yourself. In our instruction videos from head to toe we show you how it works.
You can find our free instruction videos here.

Basically, the selection of colors plays a rather subordinate role in taping on the human body, even if the colors can be used supportively for therapy.

According to kinesiology color theory, which is based on traditional Chinese medicine (TCM), the colors red and pink are considered activating, blue and green are cooling, black and dark blue are strengthening and beige and yellow are neutral. Many physical therapists leave the choice of tape color up to their patient.

The reason for this is simple: the patient should feel comfortable with the tape and not find it disturbing.

You can return products that you have purchased from our store within 14 days after receipt of the goods without giving any reason. See our Terms and Conditions and Cancellation Policy.

Please note: Since our items are hygiene and disposable, we can only take back goods that are still unused and are sent back to us in the original delivered and packed condition.
 
Address for returns:
Apaloo Ltd.
Returns department
Riedweg 10
78607 Talheim

Who bears the return costs?
You bear the direct costs of returning the goods.
For the return of the goods you can use all common shipping service providers.

In order for us to send you a return label, please contact our customer service at: service@kintex.de or by phone: 07464 980282.

If you wish to return a product to us after the return period has expired, please contact our customer service in advance stating the reason for return.

Refunds
A refund will be automatically refunded by us to the original payment method once we have received the returned product.
Exception
If you wish to be refunded via a bank account, we will require you to provide us with the IBAN and BIC so that we can process the refund.

Duration of the refund
The refund of the purchase amount will be arranged immediately after we receive the return.
How long it takes to receive your refund always depends on the payment method you use.
PayPal/Paypal Express: max. 3 business days
Credit/Debit card: max. 14 business days
Bank transfer: depending on the processing time of the respective receiving bank
Klarna: see "Klarna returns" below
Amazon Pay: max. 3 business days
Apple Pay: max. 3 business days

Special conditions Klarna returns
If you have placed your order with us using the Klarna payment method, please note the following returns regulations.
Register your return on the Klarna Website. Open the corresponding order and click on "Register return". Then you can specify how many products you want to return. Your payment will now be paused until the return is processed. Klarna will then inform you of the new invoice amount, or inform you if payment is no longer necessary. You have already paid? Then you will receive a refund within 3-5 business days.

When will I receive my refund if I have chosen Klarna as my payment method?
If you have chosen Klarna as your payment method, your refund will also be processed through Klarna. If you register your return on the Klarna Website, you will receive your refund 3-5 business days after receiving the return.

Exchange
If you accidentally ordered the wrong item and would like to exchange it for another item, please contact our customer service at: service@kintex.de or by phone: 07464-980282.

Items excluded from exchange
Since our items are hygienic and disposable, we can only exchange items that are unused and in original condition.

Below you will find a checklist with the most important points that you should consider when taping.

Checklist for taping   

• Remove any hair from the area to be taped
• Remove dirt and grease from the skin
• Avoid body lotion or body oils on the area to be taped
• Round off the corners of the tape
• Do not touch the adhesive surface during the taping process
• Apply the tape about 2-3 hours before sporting activities
• Carefully apply the finished tape
• Put on clothes carefully
• Gently blow dry wet tape
• Remove with water or cooking oil

Application

When applying the tape, it is essential not to touch the adhesive surface. The adhesive reacts to heat and is activated by it.
Due to the stretching of the tape strip, the tape tears in the middle and the backing paper comes off. Now the tape can be applied without touching the adhesive surface.
Feel free to watch this technique in our video: Tips & Tricks.

Warnings and when not to use the tape:

Kinesiology tape installations are generally a safe and low risk treatment methodology.

When using the tape, allergic reactions rarely occur, these are usually caused by a current medication or intensified by simultaneous alcohol or nicotine consumption.
Also the use of skin and day creams, as well as a very dry skin, can lead to an allergic reaction.

Never use the tape on open wounds or as a bandage.
In case of an allergic reaction or itching, tingling of the skin or throbbing under the tape, remove the tape immediately.

In case of doubt, please consult a doctor or pharmacist.

Application time

The duration of application of the kinesiology tape is about one week, with the main effect occurring in the first 3-5 days after application.

Only a few minutes after the application of the tape, it is no longer perceived as disturbing and therefore there is no restriction of activities due to the tape bandage.
Swimming, bathing, showering or doing sports is possible with the bandage without any problems. The breathable material of the tape allows sweating and allows the skin underneath to breathe.

You can track the delivery of your order at any time by clicking on the DHL link (under Track Delivery) in the shipping confirmation email.
Alternatively, you can check the current status of your order and also the DHL shipment tracking in your customer account under the tab "my orders".

If your order is shipped by large letter, the shipment should arrive within 2 business days.

If there are any problems with the delivery or if you made a mistake with the address, please contact our customer service at: service@kintex.de or call us at 07464 980282.

Register or log in now. As a K-Club member you can store with us free of shipping costs for deliveries within Germany. Click here to register.

For non-members, shipping is free from an order value of 30 € within Germany.

Shipping costs within Germany:

Delivery costs outside Germany:

Once you have added an item to your shopping cart while shopping, the shipping cost calculation will also be available.

Additional delivery information:
Deliveries to packing stations and post office boxes are possible.
Orders will only be packed and shipped on working days (Monday to Friday).
Orders will not be packed on public holidays (Baden-Württemberg). If your order was placed on a public holiday, shipping may therefore be delayed and extended accordingly.

As a new customer you will receive a discount of 5 € for orders over 30 €.

• Register as a new customer.
• The discount will be automatically deducted in the shopping cart as soon as you have reached the minimum order value of 30 €.
   

You have questions about this or the new customer discount is not automatically deducted from your order?
Then please contact us. You can reach us by email at service@kintex.de or call us at 07464 980282.