Consumers have a right of withdrawal of two weeks.
You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. To exercise your right of withdrawal, you must inform us (Apaloo GmbH, Riedweg 10, 78607 Talheim, Germany - Tel.:+49 7464 980 282 - Fax:+49 7464 980 276 - E-Mail: info(at)kintex.de) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use our model withdrawal form, which is not mandatory. You can find the model withdrawal form under the following link: Download cancellation form. Send us the completed cancellation form by email, fax or letter. If you make use of this option, we will immediately send you (e.g. by e-mail) a confirmation of receipt of such revocation. In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period. Since some of our articles are hygiene and disposable, we can only take back goods that are still unused and are sent back to us in the delivered and packed condition.
Consequences of revocation
If you cancel this contract, we will reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You must pay for any loss of value of the goods only if this loss of value is due to a handling of the goods not necessary for the examination of the condition, properties and functioning of the goods.